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	<title>Bikini &#187; Ideas</title>
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	<description>For all your spiritual and emotional needs.</description>
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		<title>The Customer Experience Journey</title>
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		<pubDate>Sun, 01 Nov 2009 04:09:35 +0000</pubDate>
		<dc:creator>Daniel</dc:creator>
				<category><![CDATA[Brand]]></category>
		<category><![CDATA[Ideas]]></category>
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		<description><![CDATA[Why is customer experience such a hot topic? Because it&#8217;s important, complex, and broken. That&#8217;s why firms should head toward Experience-Based Differentiation (EBD), a blueprint for customer experience excellence. The Customer Experience Journey is an excellent paper by Forrester analyst Bruce Temkin on the customer experience journey. It looks at customer-centric DNA propelling firms through [...]]]></description>
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		<title>Green Bikini Girls Save the Planet</title>
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		<pubDate>Tue, 01 Sep 2009 13:34:13 +0000</pubDate>
		<dc:creator>Gyros</dc:creator>
				<category><![CDATA[Ideas]]></category>

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		<description><![CDATA[&#8220;We&#8217;re hot, green and shameless&#8221;. Angry Green Girl and friends in green bikinis wash cars to save the environment. Why didn&#8217;t we think of that? Check out the publicity stunt pics or visit the Angry Green Girl website.]]></description>
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